Portugal Shutle

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Frequently Asked Questions

We offer a diverse fleet of luxury vehicles to meet various travel needs. Our fleet includes eco-friendly Electric Cars for solo travelers and couples, spacious Mini Vans for families and small groups, Luxury Buses for larger groups or events, and Wheelchair-Accessible Vehicles for passengers with mobility needs. Each vehicle is selected for its comfort, style, and commitment to sustainability.

Booking a ride with us is quick and easy. You can book directly through our user-friendly website by selecting your desired service, vehicle type, and travel details. Once you’ve made your selections, you’ll receive a confirmation email with all the necessary details. If you prefer, you can also book via phone or email, and our customer service team will be happy to assist you.

Yes, we are proud to offer wheelchair-accessible vehicles in our fleet. These vehicles are specially equipped to provide safe and comfortable transportation for passengers with mobility challenges. Our drivers are trained to assist with boarding and securing wheelchairs, ensuring a smooth and dignified travel experience for all passengers.

Portugal Shutle provides transportation services across the entire country. Whether you need a transfer from Lisbon to Porto, a tour through the Algarve, or transportation to a remote destination, we’ve got you covered. Our long-distance transfer service is designed to make your journey comfortable and enjoyable, no matter where you’re headed in Portugal.

Yes, we specialize in creating bespoke private tours tailored to your interests and preferences. Whether you’re interested in exploring historical sites, tasting local wines, or discovering hidden gems, our knowledgeable guides will work with you to design an itinerary that meets your desires. Enjoy a personalized experience as you explore the best that Portugal has to offer.

Your safety is our top priority. All our vehicles are regularly maintained and undergo thorough inspections to meet the highest safety standards. Our professional chauffeurs are experienced, licensed, and trained to handle various driving conditions. In addition, our vehicles are equipped with modern safety features, including GPS tracking, airbags, and secure seating options, ensuring a safe journey every time.

Our airport transfer service is designed to be as smooth and stress-free as possible. Upon booking, we monitor your flight in real-time to adjust for any delays or early arrivals. Your driver will meet you at the designated pickup area with a sign displaying your name. They’ll assist with your luggage and ensure you reach your destination comfortably and on time. We offer transfers to and from all major airports in Portugal.

We accept a variety of payment methods to make the booking process convenient for you. These include all major credit and debit cards, PayPal, and bank transfers. Payment is typically made at the time of booking, and we also offer flexible cancellation policies if your plans change. For corporate accounts and frequent travelers, we can arrange alternative payment arrangements upon request.

Yes, we offer bespoke transportation services for special events, including weddings, corporate events, and celebrations. Our team works closely with event planners to coordinate every aspect of your transportation needs, ensuring a seamless and elegant experience for you and your guests. Whether it’s a small intimate gathering or a large event, we have the vehicles and expertise to handle it.

We understand that plans can change. If you need to cancel or modify your booking, simply contact us as soon as possible. Depending on the timing of your request, there may be a cancellation fee, but we strive to accommodate changes without penalties when possible. Our customer service team is available to assist with any adjustments you need to make to your itinerary.